Cable ONE is an operator of cable systems that serves approximately 720,000 customers in 19 states with cable television, telephone and high-speed Internet service.
Cable ONE is a wholly owned subsidiary of the Washington Post Company, a diversified media and education company headquartered in Washington DC. The corporate headquarters for Cable ONE are in Phoenix AZ, however, the majority of our over 2000 associates work in our local cable offices. Cable ONE began in 1986 as a small cable television company. We have now grown to the 10th largest traditional cable company offering our consumers a wide range of the latest products such as High-Definition programming, wireless Internet service and phone service with unlimited long distance calling.
At Cable ONE our focus is on customer satisfaction, associate satisfaction and local service. Each of our systems has a local office, local personnel and a local phone number. Because we live in the communities we serve, we want to provide our customers with the best possible service. Listening to our customers is so important to us, that we conduct over 1,000 customer satisfaction surveys a month. Cable ONE wants to do everything possible to make our customer’s experience outstanding. That’s why we offer free same-day service calls, 24 hour technical support and most importantly; a local office where you can talk to someone in person.
We also believe associate satisfaction is the key to customer satisfaction. Cable ONE fosters a close knit culture that is visionary, collaborative and inventive. We were proud to be voted by Cable World magazine as one of the 5 best places to work in cable television. By listening and caring about our associates, we know they are listening and caring about our customers.
Cable ONE has been a growing company for many years. We will continue to provide our customers with the latest products and technical advancements while maintaining a high level of reliability and customer care. Whether you are using our service for TV entertainment, or to connect with your friends, family and neighbors, we want to be the company you chose for your broadband needs.